Secure video sessions, built in.
No separate Zoom, no Doxy.me redirect, no extra logins. Telehealth sessions launch directly from your calendar in a HIPAA-compliant video room — with session notes, billing, and follow-up all in one place.
Why it matters
HIPAA-grade encryption
End-to-end encrypted video. BAAs included. Audit logged.
No third-party tools
Video room launches from your calendar. No extra Zoom, no separate logins for clients.
Built for therapy
Reliable video for clinical work — designed for long sessions, low bandwidth, low-latency conversation.
Every detail, designed for therapy.
Every capability inside this feature, ready to fold into your practice from day one.
In-app video room
Encrypted, HIPAA-compliant video. Launches from your calendar with one click.
Client-side simplicity
Clients click a link in their email or app — no installs, no accounts to create.
Session timer
Always-visible session timer so you can pace pacing without checking the clock.
In-session notes panel
Side panel for note-taking during session. Auto-fills the SOAP note when you're done.
Screen + document sharing
Share a worksheet, a video, a diagram — clinically useful without breaking encryption.
Waiting room
Clients arrive in a branded waiting room. You see them, decide when to admit.
Three steps from sign-up to value.
Schedule a telehealth session
When you book the session, tick the 'Telehealth' option. A video link is generated automatically.
Client gets the link
Auto-included in confirmation emails, SMS reminders, and in the mobile app.
Launch at session time
One click in your calendar opens the video room. Client joins from their link. Session starts on time.
See it inside the product.
Every feature folds into the calendar you already check, the client chart you already open, the inbox you already manage. No new tab to remember.
Telehealth that disappears.
The best technology is invisible. mePro telehealth is built so reliably and integrated so deeply that it feels like an extension of being in the room — you and the client meet, the work happens.
- Reliable on low-bandwidth connections
- Multi-participant for couples and family sessions
- Auto-records optional, client-consent required
- Recording locked to your account, never shared
Frequently asked questions
Still curious? Reach out to info@mepro.ai or book a 30-minute walkthrough.
What if a client has poor internet?
mePro's video adapts to low bandwidth, falls back to audio-only if needed, and supports phone dial-in for the worst cases.
Is the video really HIPAA-compliant?
Yes — end-to-end encrypted, BAAs included for all plans, audit logged. We use Daily.co under the hood (the same tech behind Zoom for Healthcare).
Can sessions be recorded?
Optionally, with client consent. Recordings are encrypted, stored in your practice, never shared.
Does it support multi-participant for couples or family?
Yes — up to 8 participants in a single session, perfect for couples, family, and group therapy.
Is there a waiting room before sessions start?
Yes. Clients arrive in a branded waiting room (your practice name, your colors) where they see a 'preparing for session' message. You see them appear and admit when you're ready. Useful when you're running over.
Are background blur and virtual backgrounds supported?
Yes for both therapist and client. Built-in background blur is one click. Custom backgrounds are supported (your practice logo or a calming scene). Processing happens client-side — no video data is uploaded for blur.