Skip to content
Getting Started

Import your existing clients

5 min read Updated June 25, 2026

Switching from another system? Import your clients in bulk with a CSV so you don't have to re-enter everyone by hand.

Prepare your file

Export your clients from your previous system as a CSV. At minimum include first name, last name, and email. Phone number, date of birth, and address are recommended so records are complete.

  • One client per row, with a header row naming each column.
  • Use ISO dates (YYYY-MM-DD) for date of birth to avoid ambiguity.
  • Remove duplicate rows before importing.

Run the import

  1. 1Go to Clients → Import.
  2. 2Upload your CSV and map each column to a mePro field.
  3. 3Review the preview for any flagged rows, then confirm.
  4. 4Optionally send portal invites to everyone at once, or hold off until you're ready.

Tip: Import a small test file of 2–3 clients first to confirm your column mapping before uploading the full list.

Was this article helpful?

Still need a hand?

Our team is happy to help. Reach out with a question, or book a live walkthrough and we'll show you around.

Not sure about how it works?

Book a demo to see mePro in action, ask questions, and explore how the platform can support your practice at every stage.

©2026 mePro. All rights reserved.