Automated reminders are the single biggest lever for reducing no-shows. mePro sends them by email, SMS, and push — you choose the timing.
Set up reminders
- 1Go to Settings → Reminders.
- 2Choose channels: email, SMS, and app push.
- 3Set timing — for example 24 hours and 1 hour before a session.
- 4Customize the wording, or use the defaults.
Other nudges
- Activity reminders keep between-session work on track.
- Balance reminders prompt clients about unpaid invoices.
- Form reminders chase incomplete intake paperwork.
Frequently asked
Can clients choose how they're reminded?
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Yes. Clients can set their own notification preferences in the app, and you can set sensible defaults for your whole practice.
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