Delete an appointment when you booked it by mistake, for example with the wrong client. The appointment is removed from your calendar, and no email is sent to the client.
Note: All clients, names, emails, appointments and other data shown in the screenshots are sample data we created for this guide. They are not real people or real records.
Cancel or delete?
| Cancel | Delete | |
|---|---|---|
| When to use it | The session won’t go ahead, for example the client can’t make it | You booked the appointment by mistake |
| On your calendar | Removed | Removed |
| Email to the client | Yes, a cancellation email (you can untick it) | No |
| Reason recorded | Yes | No |
When to use it
- Cancel
- The session won’t go ahead, for example the client can’t make it
- Delete
- You booked the appointment by mistake
On your calendar
- Cancel
- Removed
- Delete
- Removed
Email to the client
- Cancel
- Yes, a cancellation email (you can untick it)
- Delete
- No
Reason recorded
- Cancel
- Yes
- Delete
- No
Steps
1. In Pro Calendar, click the appointment, then click Delete at the bottom of the Appointment panel.
2. In Delete Session?, click Delete to confirm.
This action cannot be undone. Click Back if you want to keep the appointment.
Was this article helpful?
