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Telehealth & Video

Start a telehealth session

3 min read Updated July 5, 2026

mePro telehealth runs in the browser — no downloads for you or your client. Sessions are encrypted and HIPAA-compliant.

Launch the session

  1. 1
    Open the telehealth appointment at its scheduled time.
  2. 2
    Click Start session to open the secure video room.
  3. 3
    Your client joins from their portal link or the reminder they received.
  4. 4
    Admit them from the waiting room when you're ready.

During the session

  • Share your screen for psychoeducation or worksheets.
  • Use in-session chat to send links or notes.
  • Take notes side by side — the AI Note-Taker can draft from the visit.
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